London · Lisbon
Twenty years of making IT behave. Now teaching AI to do the same.
I’m Bruno Cardoso. Two decades running IT service management for UK telecoms taught me every way a process can fail and most of the ways to fix one. These days I build AI automation for law firms, run a hosting business for European companies, and lead a community association in Lisbon.
What I do
AI automation
Client intake automation for UK law firms. Fixed price, proper contracts, GDPR handled from day one. Built by someone who did governance before it was a buzzword.
Wiztel.eu
Hosting and domains for European businesses that want their infrastructure in Europe, with support from a human who answers.
Community leadership
President of Associação Ursos de Portugal and co-organiser of Mister Bear Europe 2026, a five-day international event in Lisbon. Volunteer-run organisations still need governance. I bring it.
Writing
Longer pieces live at Thinking Time Bomb. A few things worth reading: